John’s Bascom Automotive can be a busy place, especially when trying to meet the needs of such a large and established customer base. Most work is done by appointment, even if the appointment is made that morning for later in the day. Please feel free to give us a call (408-292-1200) to check our availability for the work you need performed on your vehicle. Below are some basic scheduling guidelines to consider:

Typical less than one day services:

  • Lube, oil, and filter service
  • Minor maintenance service (typically 5k-15k)
  • Brake inspection
  • Tire rotation
  • Smog Inspection
  • Air conditioning recharge
  • Drive belts

Typical full day services:

  • Maintenance service (30k, 60k, 90k, 105k, 120k, etc)
  • Malfunction Indicator Lamp or Check Engine Light diagnosis
  • Driveability/Electrical/ABS/SRS diagnosis
  • No start or no crank diagnosis
  • Ignition component replacement
  • Brake system repairs, tire replacement, wheel alignment
  • Air conditioning system repairs
  • Most timing belt services, and most general repairs

Typical overnight services:

  • Intermittent driveability/no start diagnosis
  • Smog diagnosis (except Consumer Assistance Program vehicles, see below)
  • Repair or service work requiring special order parts
  • A combination of service or repair work exceeding the amount of available labor in the day
  • Some timing belt services

Typical multiple day services:

  • Consumer Assistance Program (CAP) diagnosis and related repairs
    • Minimum 2-3 day turn around time with CAP vehicles
    • Part availability issues may push delivery time out considerably
    • Availability of customer for approval of repair work critical to delivery time
    • Vehicles with multiple problems, vehicles with carburetors, etc may require additional time
  • Transmission/transfer case repair/replacement
  • Head gasket replacement and/or cylinder head machining
  • Engine repair/replacement